Welcome!

By registering with us, you'll be able to discuss, share and private message with other members of our community.

SignUp Now!

xxi performance

itsmeehteo

Member
Joined
Jan 15, 2007
Messages
212
Reaction score
2
hi are you guys still active been trying to reach you ordered shocks about a week ago called and texted but no response, i just need a confirmation you guys have shipped need these shocks bad
 

Kevin S.

Member
Joined
Oct 26, 2012
Messages
168
Reaction score
10
same thing happened to me. Did you get in touch with them via facebook? I had good luck getting a hold of buck there.

try here
https://www.facebook.com/BondXII

and here
https://www.facebook.com/XII-Performance-LLC-101967373239320/

Buck and his wife (i'm pretty sure it's his wife?) are great people and will respond it just takes them a while. They are doing this business on the side - busy with life and what not.

Good luck. I got my qa1 shocks after about a month or so.
 

BondXII

Well-Known Member
Joined
Feb 2, 2009
Messages
1,041
Reaction score
71
hi are you guys still active been trying to reach you ordered shocks about a week ago called and texted but no response, i just need a confirmation you guys have shipped need these shocks bad

I checked our site and email. I do not see any outstanding shock orders. What’s you “real” name so i can search for it?
 

itsmeehteo

Member
Joined
Jan 15, 2007
Messages
212
Reaction score
2
my name is quang tran shipping is to jersey i ordered 2 shocks totalling 627 with shipping paid via paypal, please let me know if order is recieved and processed i havent recieved and email or confirmation and running on blown rear shocks. i dont mean to be a pain, just wanted to know when they will arrive
 

NHXRUNNER

"New Hampster"
Staff member
Joined
Jul 30, 2007
Messages
8,001
Reaction score
305
my name is quang tran shipping is to jersey i ordered 2 shocks totalling 627 with shipping paid via paypal, please let me know if order is recieved and processed i havent recieved and email or confirmation and running on blown rear shocks. i dont mean to be a pain, just wanted to know when they will arrive


Sounds like you ordered 2 pairs, lol
 

BondXII

Well-Known Member
Joined
Feb 2, 2009
Messages
1,041
Reaction score
71
Found it. They are per pair, not each. Maybe we need to raise the price if people are willing to pay that much for “a pair”. LOL

They will ship out tomorrow and you’ll be refunded the other pair you paid for (and shipping difference). We’ll email you the tracking number as soon as we get it. Sorry for the mixup.
 

06redtaco

New Member
Joined
May 22, 2016
Messages
12
Reaction score
3
I ordered a performance drop kit from them over a year ago but they were on back order on the leaf springs so they sent me blocks to lower the truck in the mean time & till this day I haven’t received them. I’m never buying anything of them again
 

06redtaco

New Member
Joined
May 22, 2016
Messages
12
Reaction score
3
I’m also gong to contact PayPal & see if they can help me get my money back I’m tired of them @xiiperformance always promising that they’re going to send them out and never do
 

NHXRUNNER

"New Hampster"
Staff member
Joined
Jul 30, 2007
Messages
8,001
Reaction score
305
I ordered a performance drop kit from them over a year ago but they were on back order on the leaf springs so they sent me blocks to lower the truck in the mean time & till this day I haven’t received them. I’m never buying anything of them again

Good luck finding another place to get the parts you want. Those leafs are a very low quantity item and they've been having trouble finding someone willing to make them. Not to mention this is a really small side business.....but you're entitled to your opinion
 

06redtaco

New Member
Joined
May 22, 2016
Messages
12
Reaction score
3
Good luck finding another place to get the parts you want. Those leafs are a very low quantity item and they've been having trouble finding someone willing to make them. Not to mention this is a really small side business.....but you're entitled to your opinion
Thanks & im not to interested in looking elsewhere it just does
Good luck finding another place to get the parts you want. Those leafs are a very low quantity item and they've been having trouble finding someone willing to make them. Not to mention this is a really small side business.....but you're entitled to your opinion
 

06redtaco

New Member
Joined
May 22, 2016
Messages
12
Reaction score
3
Thanks & im not to interested in looking elsewhere it just does
Get to me that I’ve been waiting for almost two years now it will be in July & the price difference from & street drop kit which is what I practically got to their performance drop kit there’s a big difference on cash I’d wish if they don’t have them they’d just refund me some of the money instead & then I’ll try ordering them again whenever they find somebody to make them again
 

NHXRUNNER

"New Hampster"
Staff member
Joined
Jul 30, 2007
Messages
8,001
Reaction score
305
Have you had a conversation with them other than a FB message or an email? Things fall through the cracks sometimes. I don't blame you for being upset but there sounds like a communication issue here.
 

06redtaco

New Member
Joined
May 22, 2016
Messages
12
Reaction score
3
Have you had a conversation with them other than a FB message or an email? Things fall through the cracks sometimes. I don't blame you for being upset but there sounds like a communication issue here.
Only thru the phone but last time I spoke to Amy she asked me to text her my address so she can ship them out but I never got nothing or heard from them again I’m going to try giving them another call back tomorrow.
 

BondXII

Well-Known Member
Joined
Feb 2, 2009
Messages
1,041
Reaction score
71
Only thru the phone but last time I spoke to Amy she asked me to text her my address so she can ship them out but I never got nothing or heard from them again I’m going to try giving them another call back tomorrow.

I have replied to your private message yesterday. Please respond so we can clear this up.
 

itsmeehteo

Member
Joined
Jan 15, 2007
Messages
212
Reaction score
2
Found it. They are per pair, not each. Maybe we need to raise the price if people are willing to pay that much for “a pair”. LOL

They will ship out tomorrow and you’ll be refunded the other pair you paid for (and shipping difference). We’ll email you the tracking number as soon as we get it. Sorry for the mixup.

Hi again can you send me the tracking i need these shocks like yesterday, im running dropped so with very little weight its eating away at my well walls
 
Top Bottom