XrunnIT
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- Jul 29, 2007
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Well, looks like I get to deal with the stealership tomorrow morning. :thumpdown:
Clutch went out on me tonight. Any bit of advice or tips to help get it replaced under warranty??
Update 1
So my parents came into town this weekend to bottle wine, and some other stuff. But they have dealt with dealerships, my step dad use to work as a mech in a dealership and they usually get what they want.
So anyways, we went to a local dealer and spoke with the service manager, explained our situation, and informed him about the phone call I had with one of the service reps (they won't cover it, etc). Well he started off saying that the clutch will only go out at 15k because of abuse. BS! Defective parts will cause a clutch to go out. So my parents basically took over the conversation. They wanted to talked to the Toyota Rep regarding the cust service (that they have denied warranty without even looking at the truck). That quickly turned things around, they paid to have the truck towed in Sat night, and they will take it apart first thing monday morning. And it turns out a Rep will be there tomorrow, so we've requested that the rep work with us to resolve this issue. They have even said that they can give me a loaner vehicle on Monday. So we'll see what happens.
Update 2
Toyota is replacing the clutch, the flywheel and the transmission all under warranty. A toyota rep just happened to be at the dealer today, and looked at the clutch, and decided it was best to replace the entire transmission, so they wouldn't have to worry about this happening again.
Clutch went out on me tonight. Any bit of advice or tips to help get it replaced under warranty??
Update 1
So my parents came into town this weekend to bottle wine, and some other stuff. But they have dealt with dealerships, my step dad use to work as a mech in a dealership and they usually get what they want.
So anyways, we went to a local dealer and spoke with the service manager, explained our situation, and informed him about the phone call I had with one of the service reps (they won't cover it, etc). Well he started off saying that the clutch will only go out at 15k because of abuse. BS! Defective parts will cause a clutch to go out. So my parents basically took over the conversation. They wanted to talked to the Toyota Rep regarding the cust service (that they have denied warranty without even looking at the truck). That quickly turned things around, they paid to have the truck towed in Sat night, and they will take it apart first thing monday morning. And it turns out a Rep will be there tomorrow, so we've requested that the rep work with us to resolve this issue. They have even said that they can give me a loaner vehicle on Monday. So we'll see what happens.
Update 2
Toyota is replacing the clutch, the flywheel and the transmission all under warranty. A toyota rep just happened to be at the dealer today, and looked at the clutch, and decided it was best to replace the entire transmission, so they wouldn't have to worry about this happening again.
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